Privacy Policy   Applicable to Zurich North America United States Customers We value the trust of our policyholders and others with whom we do business. This Privacy Notice will provide you with our policy regarding the collection and protection of nonpublic personal information of our present and former policyholders. The member companies of Zurich North America which are listed below are committed to protecting the privacy and security of nonpublic personal information collected in order to provide quality products and services to our United States policyholders and former policyholders. This Zurich North America information policy contained in this notice applies to information collected in connection with products for business, commercial or agricultural purposes and does not apply to information collected in connection with products primarily for personal, family or household purposes. Categories of Nonpublic Personal Information We Collect We may collect certain nonpublic personal information when underwriting, administering or servicing an insurance policy, or in handling a claim. It may be collected from such persons or organizations as our affiliates, independent insurance agents, or brokers, a policyholder, a claimant, or a claimant's employer. We may collect nonpublic personal information from persons who witnessed incidents, or persons retained by a claimant or by us in the process of administering or servicing a policy, or handling a claim. Such people might include physicians, attorneys, accountants, repair shops, consumer reporting agencies, and appraisers as permitted or required by law. Information that may be collected includes, but is not limited to, an individual's name, address, telephone number, social security number, motor vehicle reports, policy number, premium and/or premium payment history, medical history, and credit reports. We also may collect from a claimant the claimant's name, address, telephone number, social security number, claim number, date of loss, type of loss, cause of loss, and the value of claim. We may also collect nonpublic personal information when you use our corporate web sites. Information is obtained through online collecting devices known as "cookies" (see our Online Privacy Notice at ZURICHNA.COM). Categories of Nonpublic Personal Information We Disclose Nonpublic personal information may be shared with affiliated and nonaffiliated third parties in order to administer or service an insurance policy or a claim, and as otherwise permitted or required by law. Our Affiliates include insurance companies, administrators, investment companies, brokers/dealers and other providers of financial products and services. Examples of unaffiliated third parties include an independent insurance agent or broker, the policyholder, persons or organizations retained to assist in the administration of policies and/or claims (such as appraisers, repair shops and medical providers), insurance support organizations, reinsurers, companies we have joint marketing agreements, and others as permitted or required by law. Categories of Nonpublic Personal Information Usage We use nonpublic personal information to underwrite, administer or service a policy, administer a claim, or in connection with billing charges and as otherwise permitted by law. Nonaffiliated third parties that may receive or have access to our nonpublic personal information are not authorized to use such information for any marketing purposes except as permitted by law. They may not copy or disclose nonpublic personal information to any other party and may use it only for the purpose of performing their responsibilities to us, or one of our policyholders, or claimants and as otherwise permitted by law. Security of Nonpublic Personal Information We control access to nonpublic personal information to those who need access to provide products and services to policyholders and to others as permitted or required by law. We maintain physical, electronic, and procedural safeguards to better protect against the misuse of nonpublic information under our control. Modifications to our Privacy Policy We reserve the right to change our privacy policies in the future, which could include sharing nonpublic personal information with nonaffiliated third parties for purposes other than as stated in this notice. We will provide you a revised privacy notice before we do that. Additional copies of our Privacy Notice may be obtained by submitting a written request to the following address: Zurich North America, T-2-FL3-7, Privacy Management Office, 1400 American Lane, Schaumburg, IL. 60196-1056. Privacy Notices from Other Zurich Affiliates Zurich North America customers may receive other privacy notices from other business units, companies, affiliates and subsidiaries of Zurich Financial Services. Those privacy notices are separate and in addition to this Privacy Notice. The terms of this Privacy Notice do not modify, revise, or amend the terms of other privacy notices received from other business units, companies, affiliates or subsidiaries of Zurich Financial Services. Zurich North America Member Insurance Companies American Guaranty and Liability Insurance Company One Liberty Plaza, 165 Broadway, 53rd Floor New York, New York 10006 Licensed in: All states including DC American Zurich Insurance Company 1400 American Lane Schaumburg, Illinois 60196 Licensed in: All states including DC Assurance Company of America One Liberty Plaza, 165 Broadway, 53rd Floor New York, New York 10006 Licensed in: All states including DC Colonial American Casualty and Surety Company 3910 Keswick Road Baltimore, Maryland 21202 Licensed in: All states including DC, excluding ME, NH The Fidelity and Deposit Company of Maryland 3910 Keswick Road Baltimore, Maryland 21202 Licensed in: All states including DC, PR, Guam, U.S. Virgin Islands Maine Bonding and Casualty Company Two Monument Square Portland, Maine 04101 Licensed in: AK, AR, DC, ME, MA, NE, NH, ND, OH, OR, RI, SD, VT, WA Maryland Casualty Company 3910 Keswick Road Baltimore, Maryland 21211 Licensed in: All states including DC, PR, U.S. Virgin Islands, Guam Maryland Insurance Company 9330 LBJ Freeway, Suite 1300 Dallas, Texas 75243 Licensed in: AL, AK, AR, DC, ID, IL, IA, KY, LA, NE, NM, ND, OK, OR, SD, TX, WA, WI Maryland Lloyd's 9330 LBJ Freeway, Suite 1300 Dallas, Texas 75243 Licensed in: TX Mountbatten Surety Company, Inc. 33 Rock Hill Road Bala Cynwyd, Pennsylvania 19004 Licensed in: AL, AR, CT, DE, DC, FL, GA, IL, IN, IA, KY, MD, MI, MS, NJ, NY, NC, OH, PA, SC, TN, TX, VA, WV National Standard Insurance Company 9330 LBJ Freeway, Suite 1300 Dallas, Texas 75243 Licensed in: AL, AK, AR, DC, ID, IA, KY, LA, NE, NM, ND, OH, OR, OK, SD, TX, WA Northern Insurance Company of New York One Liberty Plaza, 165 Broadway, 53rd Floor New York, New York 10006 Licensed in: All states including DC Steadfast Insurance Company 32 Loockerman Square, Suite 202 Dover, Delaware 19904 Licensed in: DE Valiant Insurance Company 2222 Grand Avenue Des Moines, Iowa 50265 Licensed in: All states including DC, excluding HI, MA, NV Zurich American Insurance Company One Liberty Plaza, 165 Broadway, 53rd Floor New York, New York 10006 Licensed in: All states including DC, PR, U.S. Virgin Islands Zurich American Insurance Company of Illinois 1400 American Lane Schaumburg, Illinois 60196 Licensed in: All states including DC, excluding AL, DE, HI, ME, MA, NH, NJ, NY, NC, PA, VT, WA, WY Not all products and services are provided by all insurance companies in all states and are not available in a state in which an insurance company is not licensed, except as otherwise permitted by law.